Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment.
Late or Missing Refunds
If you haven’t received a refund yet, please check with your bank or credit card company, as it may take some time for the refund to officially post.
Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. To exchange an item, contact us at [email protected].
Shipping Returns
To return your product, please mail it to us. You will be responsible for return shipping costs, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If returning expensive items, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Need Help?
Contact us at [email protected] for questions related to refunds and returns.